Privacy Policy

At POLARS, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website. By accessing or using our website, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Information We Collect

a. Personal Information: When you create an account or make a purchase on our website, we may collect personal information, such as your name, email address, shipping address, billing information, and contact details.

b. Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.

c. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyse trends, administer the website, and gather demographic information. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

a. To Provide and Improve Our Services: We use the information we collect to process and fulfil your orders, communicate with you, personalize your shopping experience, and improve our website’s functionality and content.

b. Marketing and Promotions: With your consent, we may send you promotional emails or newsletters to keep you informed about our latest products, offers, and events. You can unsubscribe from these communications at any time.

c. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to respond to requests from governmental authorities.

3. Information Sharing and Disclosure

a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other services. These service providers have access to your information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or the use of your personal information.

c. Legal Requirements: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights and property, or investigate potential fraud or security issues.

4. Data Security

a. We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

b. We encourage you to create a strong password for your account and to keep it confidential. It is important to log out of your account and close the browser window when you finish using our website, especially if you are accessing it from a public computer.

5. Your Choices

a. Account Information: You can update or correct your account information by logging into your account settings. If you wish to delete your account, please fill out the form on our Contact Us page. However, please note that we may retain certain information as required by law or for legitimate business purposes.

b. Marketing Communications: You can unsubscribe from our promotional emails or newsletters by clicking the “unsubscribe” link provided in the email.

6. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately by filling out the form on our Contact Us page, and we will take appropriate steps to remove the information from our systems.

7. Changes to the Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our website after the changes have been made constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns regarding our Privacy Policy, please contact us by filling out the form on our Contact Us page.

Last Updated: 23rd June 2023